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  • TRY DA-DESK

Save time, remove paperwork and enhance compliance on your DAs

All of this is fully integrated into your VMS.

Let us show you what DA-Desk can do

Our customers

350+

Customers

200,000

Port calls per year

$12bn

Payments made per year

373

Global team members

2001

Established

Save time

Digital, paper-free processes. Transparency. Never lose a DA.

Integration
and control

Seamless end-to-end integration with your VMS.

Built-in compliance

We go to great lengths to provide extra layers of compliance controls.

Reduce
costs

Competitive money transfer and FX rates which cut costs.

DA-Desk benefits

There are two types of benefits you get as a DA-Desk customer.

The savings are 100% visible and measurable. See here for a breakdown.

Additionally, there are 7 key benefits, which are slightly more difficult to put a $ number on, but which are very valuable.

In fact, most of our customers tell us that these key benefits are more valuable to them than the fully quantifiable ones.

TRY DA-DESK

Dionysis discusses the DA-Desk benefits and how our teams follow a customer-first ethos

Walter from Seatrade: “We moved from piles of paper to DA-Desk”

Mark from Eagle Bulk: “We know Marcura is a market leader in technology and in the processing of Disbursement Accounts”

View our customer stories

Customer comments

We regularly survey our DA-Desk customers – here are a few of their comments.
(It’s conducted on the basis of anonymity.)

DA-Desk is a fantastic invention and a gift to the industry.

It has revolutionised how we work.

 

Customer A

We looked into the competition, but everyone had the perception that the competitors are just cheap knock-offs of DA-Desk so why not go with the original one.

 

Customer B

The DA-Desk platform is relatively easy to navigate.

There aren’t any complications.

It’s simple to use!

Customer C

DA-Desk software is user friendly and has logical UI/UX.

It is quite easy to find information, search for prior DA’s, and compare them.

Excellent solution that I would gladly suggest.

Customer D

24/7 chat messaging is the most assisting and helpful.

It is like having somebody next to you to assist you all the time.

Thank you.

Customer E

Reliable service available 24 hours a day, 7 days a week.

PDAs are thoroughly examined.

Customer service is diligent and has excellent response time, with a helpful and readily available team.

Customer F

Very happy regarding the performance of the entire team assisting us with all requirements and the same with the chat support.

Let’s continue this way!!

Customer G

The DA-Desk team is very diligent in getting things done quickly and are an outstanding help for the operations and accounting.

 

Customer H

Exceptionally accurate and helpful, easy to use, quick and efficient; comprehensive in checking and verifying.

Customer I

Great customer support and ease of use.

Customer J

Excellent overview, simple to use, practically all agents are registered and prompt responses to inquiries.

 

Customer K

Platform integrations save a lot of time.

 

Customer L

Outstanding system, easy to work with and very reliable.

 

Customer M

It’s a pleasure to work with the DA-Desk platform and the support team.

 

Customer N

I like instant chat to solve my problems.

Fast and excellent response time.

 

Customer O

It is a great platform to work with, plus super service if you have an issue, change of port, etc.

 

Customer P

Quick response on queries about DAs.

 

Customer Q

Removes untold amounts of financial checking from operators, provides a thorough verification of invoices before remittance.

 

Customer R

Swift action and an extensive network make it easier to communicate.

 

Customer S

Good customer support, speedy response and faster issues resolving.

User-friendly system.

 

Customer T

The system is no doubt the best in the industry.

It saved time and got a good agent database.

 

Customer U

Very neat, and no need to switch between pages.

 

Customer V

Outstanding customer service and chat assistance.

Extremely helpful and supportive; quick responses to questions.

 

Customer W

We are delighted with the platform’s performance.

 

Customer X

It’s important to have a company like DA-Desk that has the structures in place to assist users with compliance.

DA-Desk makes my life easier with the stringent checks they do on Agents.

Keep doing the great job that you are doing.

 

Customer Y

DA-Desk is very good at ensuring that we are compliant with sanctions and how we remit funds.

 

Customer Z

The AFC checks done in DA-Desk are an important comfort for us – it is not something we could do on our own.

DA-Desk has the resources to mitigate the risk for us.

 

Customer AA

Smooth operation of the system.

The flexibility of the system in terms of providing options to the users to easily amend and appoint.

Fast customer support response.

User-friendly interface.

Customer BB

Good, polite service always.

Queries answered and resolved quickly.

System is very easy to use.

Customer CC

10 out of 10.

Customer DD

Automate every step of the disbursement account process – including payments

(with added compliance built-in)

From agent appointment, to PDA and FDA checking, and payments – let us do the work for you.

DA-Desk process flow and system parts

Would you like to watch the DA-Desk demo video right now?

It’s a full 19 minute run through of our demo system!

Watch a video tour, run by Emma Wilson and Nick Pinkney, of all the features of DA-Desk, including:

  1. Agent appointment
  2. PDA and FDA approval
  3. The screening, validation and checking of PDAs and FDAs
  4. Reporting
  5. The enhanced compliance checks built into payments 
  6. Managed vessel tracking and Port Document Management System

It’s a full 19 minute run through of our demo system!

WATCH THE VIDEO
DA Desk demo

DA-Desk integrates to VMSs, and custom systems

VMS integration partners of DA-Desk
READ BROCHURE ON VMS INTEGRATION [No sign up needed]

How we make your life simpler

Our guide on how we digitise your current manual Disbursement Accounting process [PDF].

READ THE DA-DESK BROCHURE NOW
DA Desk

Latest news

Hans-Christian Mordhorst personally congratulates MOL Drybulk Ltd on creating the 2 millionth port call

On 16th June 2022, MOL Drybulk Ltd created the 2 millionth port call in DA-Desk. Last week, Hans-Christian Mordhorst, Marcura’s ...
Read More
Compliance advisory warning triangle

Customer advisory: The impact of sanctions on insurance policies

Executive summary Due to the heightened regulatory environment surrounding trade and economic sanctions compliance, insurers have reminded their insureds to ...
Read More

Helen Trundle joins the Baltic Exchange Membership Council

Helen Trundle, Key Accounts Manager at DA-Desk, has recently been invited to join the Baltic Exchange Membership Council. We chatted ...
Read More

How to use AIS data for discounts and rebates

DA-Desk uses AIS data (the automatic identification system that uses transceivers on ships to monitor a vessel's position) to track ...
Read More
Vessel at port

How to obtain discounts and rebates on port call costs

15% of voyage expenses can be taken up by port call related costs, therefore having reliable numbers and knowing how ...
Read More

Sanctions and regulations – monitoring risk

Operations Directors should ensure that continuous monitoring programs are in place to keep up to date on the latest sanctions ...
Read More
Portpayables

A comprehensive overview of port expenditures

The PortPayables® Financial Dashboard (“Dashboard”) in DA-Desk provides you with a comprehensive overview of port expenditures, including information on statements of account per port Agent, savings generated for management accounting reports and cash flow forecasts for day-to-day practical needs.

This integrated set of services is designed to assist customers to:

  • Streamline port cost management accounting and audit functions
  • Lower the cost of cross-border payment and receipt transactions
  • Improve cash or working capital position, and
  • Comply with all relevant legal and global regulatory requirements

PortPayables® is DA-Desk’s cash management service, complementing its PortSpend Management® service.

  • Benefits
    • DA screening checking and validating
    • Integration to your VMS
    • Dedicated Onboarding team
    • Compliance
    • More
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  • About
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  • Try Da-Desk
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DA-Desk

🚀  🚀  🚀        Read our BRAND NEW compliance report for Operations Directors…   How to reduce your maritime AFC compliance risks on your DAs      Click here >>>

REQUEST YOUR DEMO

Do you have a question about DA-Desk? Would you like to find out how it can make your DA process simpler, quicker, more compliant and reduce your costs?  

Complete this form and we’ll personally answer any questions you have and take you through a DA-Desk demo.

REQUEST YOUR DEMO NOW

Dionysis Tzelepis

Hi,

My name is Dionysis Tzelepis, I'm the Managing Director at DA-Desk.

If you have a question about DA-Desk or would like an initial chat with a solutions specialist then please complete this form.

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Customer Service and Support

Email: info@da-desk.com

Local contacts

DA-Desk FZE
E7-701-710, DSO Headquarter Building

Dubai Silicon Oasis
Dubai, UAE
Office: +971 4 3636200
info@da-desk.com

Marcura Japan KK
The Imperial Hotel – 6 1-1-1, Uchisaiwaicho
Chiyoda-Ku, Tokyo 100-0011, Japan
Office: +81 3 6257 3833
info@marcura.com

Marcura India Services Pvt. Ltd.
1610-1615, 16th floor
Rupa Solitare, Millennium Business Park
Mahape, Navi Mumbai, India
Office: +91 9167 00 7511
info@marcura.com

Marcura Nordics ApS
Strandvejen 125
2900 Hellerup, Denmark
Office: +45 77 34 10 77
info@marcura.com

Marcura UK Ltd.
Highdown House,
Yeoman Way,
Worthing, West Sussex,
United Kingdom, BN99 3HH

Office: +44 20 3948 1979
info@marcura.com

Marcura Equities FZE - Philippine Branch Office:
Unit 205 La Fuerza Plaza 2, 2241 Chino Roces Avenue Corner Sabio Street
Barangay Bangkal, Makati City, Philippines 1233
+632 8511 5707
info@marcura.com

Agent Relations

Alex Garroch
arm@da-desk.com

Reduce costs with the best in class disbursement accounts management software in shipping - DA Desk. PDA and FDA payments, with compliance checks built-in.

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