How is process automation used in the industry today?
Process automation is becoming increasingly popular amongst businesses worldwide, with 73% of organisations adopting some form of automated technologies.
However, it is reported that 31% of companies still rely heavily on paper-based processes. In the past, the maritime industry has received criticism for being slow to embrace advances in technology, but in the last two decades we have witnessed significant adoption of digital solutions that have revolutionised the way shipping companies operate, enabling them to increase efficiency, reduce costs and improve safety.
In January 2023, the Danish Maritime Authority introduced a Digital Ship Register, marking a significant departure from the traditional paper-based ship registration and trading method. The digital platform boasts a roster of over 6,000 ships and leverages process automation to enhance the efficiency and security of ship registration procedures. The shift to a digital register aims to eliminate the possibility of human error in manual data recording and streamline the workflow involved.
Denmark has a rich history of embracing digital transformation in its regulatory services. It implemented digital certificates for seafarers and various online self-service systems for shipping companies, staffing agencies, and educational institutions in late 2021. These online systems empower seafarers by granting them control over access to their digital certificates, applications, and qualifications, enabling them to share relevant information with their employers as desired.