From agent appointment to voyage closing, from managing payments to maintaining regulatory maritime compliance, we offer an end-to-end digitalised service to help reduce the stress of port cost management.
We’ve spent over 21 years pioneering solutions and created a disbursement account service which automates your port call operations and payments on one platform.
DA-Desk integrates directly with your existing Voyage Management System (VMS) to elevate your disbursement account process to help you work faster and smarter. Find out more about our service below or alternatively, get in touch with one of our solution specialists to see how DA-Desk can help you.
Port calls per year
Payments made per year
Global team members
Our system provides one simple platform to automate all of your port call operations and payments to help streamline all your processes. Our DA shipping process is straightforward with only three touchpoints needed from you:
Find out more about our port disbursement account management services by either contacting one of our specialists or by reading our comprehensive guide on the DA-Desk process.
The four foundations of DA-Desk are risk reduction, smart operations, reduced costs and VMS integration and these are just a few of the many benefits that our system offers.
Remove the need for paperwork and lengthy operational tasks by elevating your operational efficiency with DA-Desk. Our system removes the need for manual data entry for processes such as managing payments, validating both PDAs and FDAs and compliance checks.
Our DA-Desk integration system (DIS) supports a high-quality data integration between both VMS and DA-Desk. DA-Desk can be implemented in any VMS to retrieve and update port call data in real-time for easy access.
Maritime compliance is at the heart of everything we do as we understand how complex and potentially costly this can be. DA-Desk helps to mitigate your financial, legal, transactional, regulatory and operational risks.
Our dedicated team is here to help you create a more streamlined, cost-saving process by helping to negotiate the best rates on port costs. On average we’ve helped our customers save $700 per port call*.
At Marcura we have over 21 years of experience in providing leading maritime solutions that have streamlined many processes within the industry.
Our DA-Desk team is 373 strong across the globe with shared expertise of serving customers in maritime to create tangible results, so you can have the confidence that you have a dedicated team that has your best interests at heart.
We’ll work alongside you and your company’s needs to improve your processes and create great results, alongside the 100s of other companies we’ve already successfully helped.
Customers are at the forefront of everything we do.
We always aim for 100% customer satisfaction, so we love to hear how satisfied our customers are using DA-Desk.
These are just a few of the reviews we’ve received about our system, and how we’ve been able to help clients work smarter when it comes to disbursement account management. (It’s conducted on the basis of anonymity.)
DA-Desk is a fantastic invention and a gift to the industry.
It has revolutionised how we work.
We looked into the competition, but everyone had the perception that the competitors are just cheap knock-offs of DA-Desk so why not go with the original one.
The DA-Desk platform is relatively easy to navigate.
There aren’t any complications.
It’s simple to use!
DA-Desk software is user friendly and has logical UI/UX.
It is quite easy to find information, search for prior DA’s, and compare them.
Excellent solution that I would gladly suggest.
24/7 chat messaging is the most assisting and helpful.
It is like having somebody next to you to assist you all the time.
Reliable service available 24 hours a day, 7 days a week.
PDAs are thoroughly examined.
Customer service is diligent and has excellent response time, with a helpful and readily available team.
Very happy regarding the performance of the entire team assisting us with all requirements and the same with the chat support.
Let’s continue this way!!
The DA-Desk team is very diligent in getting things done quickly and are an outstanding help for the operations and accounting.
Exceptionally accurate and helpful, easy to use, quick and efficient; comprehensive in checking and verifying.
Great customer support and ease of use.
Excellent overview, simple to use, practically all agents are registered and prompt responses to inquiries.
Platform integrations save a lot of time.
Outstanding system, easy to work with and very reliable.
It’s a pleasure to work with the DA-Desk platform and the support team.
I like instant chat to solve my problems.
Fast and excellent response time.
It is a great platform to work with, plus super service if you have an issue, change of port, etc.
Quick response on queries about DAs.
Removes untold amounts of financial checking from operators, provides a thorough verification of invoices before remittance.
Swift action and an extensive network make it easier to communicate.
Good customer support, speedy response and faster issues resolving.
The system is no doubt the best in the industry.
It saved time and got a good agent database.
Very neat, and no need to switch between pages.
Outstanding customer service and chat assistance.
Extremely helpful and supportive; quick responses to questions.
We are delighted with the platform’s performance.
It’s important to have a company like DA-Desk that has the structures in place to assist users with compliance.
DA-Desk makes my life easier with the stringent checks they do on Agents.
Keep doing the great job that you are doing.
DA-Desk is very good at ensuring that we are compliant with sanctions and how we remit funds.
The AFC checks done in DA-Desk are an important comfort for us – it is not something we could do on our own.
DA-Desk has the resources to mitigate the risk for us.
Smooth operation of the system.
The flexibility of the system in terms of providing options to the users to easily amend and appoint.
Fast customer support response.
Good, polite service always.
Queries answered and resolved quickly.
System is very easy to use.
10 out of 10.
We offer a range of resources and guides ranging from client success stories to an AFC Compliance E-Book to help guide you through the disbursement account management process. Check out our guides and resources to find out more.
Find out more about how we can elevate your disbursement account process by filling in our online contact form.
One of our specialists will be happy to see what we can do to support you and your business.