Reduce costs and risk, save time and enhance compliance with the leading Disbursement Accounts solution, including payments.
All of this is fully integrated into your VMS.
Port calls per year
Payments made per year
Global team members
We regularly survey our DA-Desk customers – here are a few of their comments.
(It’s conducted on the basis of anonymity.)
DA-Desk is a fantastic invention and a gift to the industry.
It has revolutionised how we work.
We looked into the competition, but everyone had the perception that the competitors are just cheap knock-offs of DA-Desk so why not go with the original one.
The DA-Desk platform is relatively easy to navigate.
There aren’t any complications.
It’s simple to use!
DA-Desk software is user friendly and has logical UI/UX.
It is quite easy to find information, search for prior DA’s, and compare them.
Excellent solution that I would gladly suggest.
24/7 chat messaging is the most assisting and helpful.
It is like having somebody next to you to assist you all the time.
Reliable service available 24 hours a day, 7 days a week.
PDAs are thoroughly examined.
Customer service is diligent and has excellent response time, with a helpful and readily available team.
Very happy regarding the performance of the entire team assisting us with all requirements and the same with the chat support.
Let’s continue this way!!
The DA-Desk team is very diligent in getting things done quickly and are an outstanding help for the operations and accounting.
Exceptionally accurate and helpful, easy to use, quick and efficient; comprehensive in checking and verifying.
Great customer support and ease of use.
Excellent overview, simple to use, practically all agents are registered and prompt responses to inquiries.
Platform integrations save a lot of time.
Outstanding system, easy to work with and very reliable.
It’s a pleasure to work with the DA-Desk platform and the support team.
I like instant chat to solve my problems.
Fast and excellent response time.
It is a great platform to work with, plus super service if you have an issue, change of port, etc.
Quick response on queries about DAs.
Removes untold amounts of financial checking from operators, provides a thorough verification of invoices before remittance.
Swift action and an extensive network make it easier to communicate.
Good customer support, speedy response and faster issues resolving.
The system is no doubt the best in the industry.
It saved time and got a good agent database.
Very neat, and no need to switch between pages.
Outstanding customer service and chat assistance.
Extremely helpful and supportive; quick responses to questions.
We are delighted with the platform’s performance.
It’s important to have a company like DA-Desk that has the structures in place to assist users with compliance.
DA-Desk makes my life easier with the stringent checks they do on Agents.
Keep doing the great job that you are doing.
DA-Desk is very good at ensuring that we are compliant with sanctions and how we remit funds.
The AFC checks done in DA-Desk are an important comfort for us – it is not something we could do on our own.
DA-Desk has the resources to mitigate the risk for us.
Smooth operation of the system.
The flexibility of the system in terms of providing options to the users to easily amend and appoint.
Fast customer support response.
Good, polite service always.
Queries answered and resolved quickly.
System is very easy to use.
10 out of 10.
From agent appointment, to PDA and FDA checking, and payments – let us do the work for you.
Our guide on how we’re trying to redefine the future of Disbursement Accounting.
Every port call is screened, including every appointment, every proforma disbursement account (PDA), and every final disbursement account (FDA).
There are two types of benefits you get as a DA-Desk customer.
The savings are 100% visible and measurable. See below for a detailed breakdown.
Additionally, there are 7 key benefits, which are slightly more difficult to put a $ number on, but which are very valuable.
In fact, most of our customers tell us that these key benefits are more valuable to them than the fully quantifiable ones.
Outsource your Disbursement Accounting to DA-Desk; making DAs simple, transparent, compliant and cheaper.
We enable average savings of up to $700 per port call.
For a fleet of 40 vessels making 800 port calls a year, that is a total of $560,000 of savings every year.
Platform / digitisation savings
FDA checks – value of credit notes
Payments savings - FX
Payments savings – Transaction/fees/bank charges
Total savings per port call
DA-Desk is a digital platform to manage and issue all your DAs.
Digitalisation savings result in the following ways:
We carry out a series of checks and validations on EVERY SINGLE PDA and FDA.
Using a combination of skilled experts, automation and AI.
DAVE – our Disbursement Account Validation Engine software – assists our large team of experts.
DAVE helps check that rebates are accounted for on every transaction, irrespective of the value.
DAVE uses a rule-based engine to ensure variable data relating to discounts and rebates is automatically extracted from the port call. An algorithm assisted by our master data of port regulations ensures the screener is alerted to any possible opportunity of port cost reductions on a DA.
On average we secure reductions on 11% of all PDAs and credit notes on 4% of all FDAs.
We will deal with agents directly in order to correct the overcharging.
An associated product closely tied to DA-Desk is our solution called PortsDirect – where you benefit from discounts we have negotiated from port suppliers, especially towage and pilotage.
We have a team dedicated to driving the best discounts from port suppliers in over 400 ports.
The net savings are derived by deducting the PortsDirect fee from the discounted amount which we obtain for customers off the vendor’s official tariffs.
Because we make payments for our customers of $10bn a year, we have negotiated access to preferential FX and bank payment fees/charges.
The bank charge and FX savings are calculated by working out the difference between what customers were paying prior to DA-Desk versus the lower rates they pay after taking DA-Desk.
Full quantification and breakdown of the savings are shown on the financial dashboard of each of our customers.
For us at DA-Desk, we believe there’s no such thing as an average customer.
But, just this once, to keep this analysis simple, we’re showing savings for an average vessel type.
The savings figures which our customers actually get from DA-Desk vary greatly depending on a whole host of factors, including:
If you want a more tailored savings report based on your fleet’s characteristics, our sales team would be happy to oblige.
What we mean by “average” in this report
These are typical values of savings for customers who:
If we analyse customers with very large vessel types these savings numbers will be bigger.
If we analyse customers with mainly small vessels then these savings numbers will be smaller.
So these typical / average numbers are meant as an indication of savings.
Calculating the actual numbers
For our customers with average vessel types we obtained their savings as per their Process Value Review document (which is a report we issue and discuss with every DA-Desk customer once a year, to show them the savings they have obtained from us).
We then did a straight average of the savings to get an average saving per customer.
It’s a full 19 minute run through of our demo system!
Watch a video tour, run by Emma Wilson and Nick Pinkney, of all the features of DA-Desk, including:
It’s a full 19 minute run through of our demo system!
Digital, paper-free processes. Transparency. Never lose a DA.
Seamless end-to-end integration with your VMS.
We go to great lengths to provide extra layers of compliance controls.
Competitive money transfer and FX rates which cut costs.
Data from customer surveys and also Simon Kucher & Partners poll conducted on our behalf in 2021.
The PortPayables® Financial Dashboard (“Dashboard”) in DA-Desk provides you with a comprehensive overview of port expenditures, including information on statements of account per port Agent, savings generated for management accounting reports and cash flow forecasts for day-to-day practical needs.
This integrated set of services is designed to assist customers to:
PortPayables® is DA-Desk’s cash management service, complementing its PortSpend Management® service.
16 June 2022