More than 8,500 users use DA-Desk to process their DAs
Our aim is to help you save money, improve efficiencies, enhance compliance and provide transparency on your disbursement accounts.
Our customers
350+
Customers
200,000
Port calls per year
$13bn
Payments made per year
360
Global team members
2001
Established
Automate every step of the disbursement account process – including payments
(with added compliance built-in)
From agent appointment, to PDA and FDA checking, and payments – let us do the work for you.
What is DA-Desk and how do we work?
We provide one simple platform to automate all of your disbursement accounts and payments.
The process is straightforward with only three touchpoints needed from you:
- Touch 1 – Appoint the agent that you want whether that be your own preferred one or using our directory of over 8,000 agents.
- Touch 2 – Approve the PDA
- Touch 3 – Approve the FDA
Find out more about our port disbursement account platform by either contacting one of our specialists or read our comprehensive guide on the DA-Desk process.
Benefits of our disbursement account platform
The four foundations of DA-Desk are risk reduction, smart operations, reduced costs and VMS integration and these are just a few of the many benefits that our system offers.
Smart operations
Remove the need for paperwork and lengthy operational tasks by elevating your operational efficiency.
Our system removes the need for manual processes such as managing payments, validating both PDAs and FDAs and compliance checks.
VMS integration
Our DA-Desk integration system (DIS) supports a high-quality data integration between both VMS and DA-Desk.
DA-Desk integrates seamlessly into all major VMSs.
Risk reduction
Maritime compliance is at the heart of everything we do as we understand how complex and potentially costly this can be.
DA-Desk helps to mitigate your financial, legal, transactional, regulatory and operational risks.
Reduced costs
Our dedicated team is here to help you create a more streamlined, cost-efficient process.
On average we’ve helped our customers save $700 per port call*.
DA-Desk enables you to automate and streamline due diligence, mitigate the risk of fraud and provide evidence of regulatory compliance
Every port call is screened, including every appointment, every proforma disbursement account (PDA), and every final disbursement account (FDA).
Would you like to watch the DA-Desk demo video right now?
It’s a full 19 minute run through of our demo system!
Watch a video tour, run by Emma Wilson and Nick Pinkney, of all the features of DA-Desk, including:
- Agent appointment
- PDA and FDA approval
- The screening, validation and checking of PDAs and FDAs
- Reporting
- The enhanced compliance checks built into payments
- Managed vessel tracking and Port Document Management System
It’s a full 19 minute run through of our demo system!
Seamless integration to all major VMSs and custom systems
Customer stories
Walter from Seatrade: “We moved from piles of paper to DA-Desk”
Marc from Eagle Bulk: “We know Marcura is a market leader in technology and in the processing of Disbursement Accounts”
Customer comments
We regularly survey our DA-Desk customers – here are a few of their comments.
(It’s conducted on the basis of anonymity.)
Customer satisfaction rating
Data sources:
The total score is based on results from recent customer satisfaction surveys, which we conduct on a regular basis and send to all DA-Desk customers.
The other three criteria are from a Simon Kucher & Partners consultant poll conducted on our behalf in 2021.
