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  • TRY DA-DESK

More than 7,000 users use DA-Desk to process their DAs

 

Reduce costs and risk with the leading Disbursement Accounts solution, including payments.

Remove paperwork, save time and enhance compliance.

Let us show you how DA-Desk can help you

Our customers

350+

Customers

200,000

Port calls per year

$10bn

Payments made per year

373

Global team members

2001

Established

Customer comments

We regularly survey our DA-Desk customers – here are a few of their comments.
(It’s conducted on the basis of anonymity.)

DA-Desk is a fantastic invention and a gift to the industry.

It has revolutionised how we work.

 

Customer A

We looked into the competition, but everyone had the perception that the competitors are just cheap knock-offs of DA-Desk so why not go with the original one.

 

Customer B

The DA-Desk platform is relatively easy to navigate.

There aren’t any complications.

It’s simple to use!

Customer C

DA-Desk software is user friendly and has logical UI/UX.

It is quite easy to find information, search for prior DA’s, and compare them.

Excellent product that I would gladly suggest.

Customer D

24/7 chat messaging is the most assisting and helpful.

It is like having somebody next to you to assist you all the time.

Thank you.

Customer E

Reliable service available 24 hours a day, 7 days a week.

PDAs are thoroughly examined.

Customer service is diligent and has excellent response time, with a helpful and readily available team.

Customer F

Very happy regarding the performance of the entire team assisting us with all requirements and the same with the chat support.

Let’s continue this way!!

Customer G

The DA-Desk team is very diligent in getting things done quickly and are an outstanding help for the operations and accounting.

 

Customer H

Exceptionally accurate and helpful, easy to use, quick and efficient; comprehensive in checking and verifying.

Customer I

Great customer support and ease of use.

Customer J

Excellent overview, simple to use, practically all agents are registered and prompt responses to inquiries.

 

Customer K

Platform integrations save a lot of time.

 

Customer L

Outstanding system, easy to work with and very reliable.

 

Customer M

It’s a pleasure to work with the DA-Desk platform and the support team.

 

Customer N

I like instant chat to solve my problems.

Fast and excellent response time.

 

Customer O

It is a great platform to work with, plus super service if you have an issue, change of port, etc.

 

Customer P

Quick response on queries about DAs.

 

Customer Q

Removes untold amounts of financial checking from operators, provides a thorough verification of invoices before remittance.

 

Customer R

Swift action and an extensive network make it easier to communicate.

 

Customer S

Good customer support, speedy response and faster issues resolving.

User-friendly system.

 

Customer T

The system is no doubt the best in the industry.

It saved time and got a good agent database.

 

Customer U

Very neat, and no need to switch between pages.

 

Customer V

Outstanding customer service and chat assistance.

Extremely helpful and supportive; quick responses to questions.

 

Customer W

We are delighted with the platform’s performance.

 

Customer X

It’s important to have a company like DA-Desk that has the structures in place to assist users with compliance.

DA-Desk makes my life easier with the stringent checks they do on Agents.

Keep doing the great job that you are doing.

 

Customer Y

DA-Desk is very good at ensuring that we are compliant with sanctions and how we remit funds.

 

Customer Z

The AFC checks done in DA-Desk are an important comfort for us – it is not something we could do on our own.

DA-Desk has the resources to mitigate the risk for us.

 

Customer AA

Smooth operation of the system.

The flexibility of the system in terms of providing options to the users to easily amend and appoint.

Fast customer support response.

User-friendly interface.

Customer BB

Good, polite service always.

Queries answered and resolved quickly.

System is very easy to use.

Customer CC

10 out of 10.

Customer DD

Automate every step of the disbursement account process – including payments

(with added compliance built-in)

From agent appointment, to PDA and FDA checking, and payments – let us do the work for you.

DA-Desk process flow and system parts

How we can make your life simpler

Our guide on how we’re trying to redefine the future of Disbursement Accounting.

Read:

  • How we reduce your DA workload – only 3 touchpoints – and see product screenshots
  • The 4 main benefits of using DA-Desk, including compliance risk reduction
  • The dozens of validation checks we do on every one of your PDAs and FDAs
READ THE DA-DESK BROCHURE NOW
DA Desk
DA compliance

DA-Desk enables you to automate and streamline due diligence, mitigate the risk of fraud and provide evidence of regulatory compliance 

Every port call is screened, including every appointment, every proforma disbursement account (PDA), and every final disbursement account (FDA).  

Find out more >>>

Benefits from using DA-Desk

There are two types of benefits you get as a DA-Desk customer.

The savings are 100% visible and measurable. See below for a detailed breakdown.

Additionally, there are 7 key benefits, which are slightly more difficult to put a $ number on, but which are very valuable.

In fact, most of our customers tell us that these key benefits are more valuable to them than the fully quantifiable ones.

TRY DA-DESK

Measurable average savings of $700 per port call

Outsource your Disbursement Accounting to DA-Desk; making DAs simple, transparent, compliant and cheaper.

We enable average savings of up to $700 per port call.

For a fleet of 40 vessels making 800 port calls a year, that is a total of $560,000 of savings every year.

Platform / digitisation savings

FDA checks – value of credit notes

Supplier discounts

Payments savings - FX

Payments savings – Transaction/fees/bank charges

$700

Total savings per port call

-> 1. Platform / digitisation savings

DA-Desk is a digital platform to manage and issue all your DAs.

Digitalisation savings result in the following ways:

Operational Benefits

  • Time savings for your team – free them up to work on more value add activities, and not the paperwork
  • All documents, DAs, payments and SOAs at your fingertips – saves time
  • Process efficiency gain and data quality improvement by automating data capture into IMOS and SAP, eliminating manual data entry
  • Benefit from benchmarking capabilities of 200,000 port calls annually
  • Full visibility of and access to transactional and port cost data (learning loop)
  • Ensuring every port call is costed accurately
  • Enhancing operators’ control and understanding of port cost without adding significant workload

Organisational Benefits

  • Ability to scale up without hiring additional resources
  • A web-based system that supports multiple processes
  • A digital process and information flow linking all departments

 

-> 2. FDA checks and resulting credit notes savings

We carry out a series of checks and validations on EVERY SINGLE PDA and FDA.

Using a combination of skilled experts, automation and AI.

DAVE – our Disbursement Account Validation Engine software – assists our large team of experts.

DAVE helps check that rebates are accounted for on every transaction, irrespective of the value.

DAVE uses a rule-based engine to ensure variable data relating to discounts and rebates is automatically extracted from the port call. An algorithm assisted by our master data of port regulations ensures the screener is alerted to any possible opportunity of port cost reductions on a DA.

 

On average we secure reductions on 11% of all PDAs and credit notes on 4% of all FDAs.

We will deal with agents directly in order to correct the overcharging.

-> 3. Supplier discounts savings

An associated product closely tied to DA-Desk is our solution called PortsDirect – where you benefit from discounts we have negotiated from port suppliers, especially towage and pilotage.

We have a team dedicated to driving the best discounts from port suppliers in over 400 ports.

The net savings are derived by deducting the PortsDirect fee from the discounted amount which we obtain for customers off the vendor’s official tariffs.

-> 4. Payments savings - Reducing your FX and bank charges

Because we make payments for our customers of $10bn a year, we have negotiated access to preferential FX and bank payment fees/charges.

The bank charge and FX savings are calculated by working out the difference between what customers were paying prior to DA-Desk versus the lower rates they pay after taking DA-Desk.

Full quantification and breakdown of the savings are shown on the financial dashboard of each of our customers.

Will I achieve a $700 saving every port call?

For us at DA-Desk, we believe there’s no such thing as an average customer.

But, just this once, to keep this analysis simple, we’re showing savings for an average vessel type.

But….

The savings figures which our customers actually get from DA-Desk vary greatly depending on a whole host of factors, including:

  • trading pattern
  • size of fleet and vessel types
  • number of direct agreements with suppliers
  • freight income (currency).

If you want a more tailored savings report based on your fleet’s characteristics, our sales team would be happy to oblige.

What we mean by “average” in this report

These are typical values of savings for customers who:

  • use DA-Desk and its two connected products: PortPayables (our payments solution, how we pay your DA’s) and PortsDirect (discounted rate agreements on port services, especially towage); and
  • who operate primarily the most common type of vessel we see on DA-Desk which is large bulk vessels and large oil and chemical vessels.

If we analyse customers with very large vessel types these savings numbers will be bigger.

If we analyse customers with mainly small vessels then these savings numbers will be smaller.

So these typical / average numbers are meant as an indication of savings.

Calculating the actual numbers

For our customers with average vessel types we obtained their savings as per their Process Value Review document (which is a report we issue and discuss with every DA-Desk customer once a year, to show them the savings they have obtained from us).

We then did a straight average of the savings to get an average saving per customer.

Seamless integration to all major VMSs and custom systems

VMS integration partners of DA-Desk
READ BROCHURE ON VMS INTEGRATION [No sign up needed]

Would you like to watch the DA-Desk demo video right now?

It’s a full 19 minute run through of our demo system!

Watch a video tour, run by Emma Wilson and Nick Pinkney, of all the features of DA-Desk, including:

  1. Agent appointment
  2. PDA and FDA approval
  3. The screening, validation and checking of PDAs and FDAs
  4. Reporting
  5. The enhanced compliance checks built into payments 
  6. Managed vessel tracking and Port Document Management System

It’s a full 19 minute run through of our demo system!

WATCH THE VIDEO
DA Desk demo

Walter from Seatrade: “We moved from piles of paper to DA-Desk”

Save time

Digital, paper-free processes. Transparency. Never lose a DA.

Integration
and control

Seamless end-to-end integration with your VMS.

Built-in compliance

We go to great lengths to provide extra layers of compliance controls.

Reduce
costs

Competitive money transfer and FX rates which cut costs.

Customer satisfaction rating

 

Data from customer surveys and also Simon Kucher & Partners poll conducted on our behalf in 2021.

Portpayables

A comprehensive overview of port expenditures

The PortPayables® Financial Dashboard (“Dashboard”) in DA-Desk provides you with a comprehensive overview of port expenditures, including information on statements of account per port Agent, savings generated for management accounting reports and cash flow forecasts for day-to-day practical needs.

This integrated set of services is designed to assist customers to:

  • Streamline port cost management accounting and audit functions
  • Lower the cost of cross-border payment and receipt transactions
  • Improve cash or working capital position, and
  • Comply with all relevant legal and global regulatory requirements

PortPayables® is DA-Desk’s cash management service, complementing its PortSpend Management® service.

Mark from Eagle Bulk: “We know Marcura is a market leader in technology and in the processing of Disbursement Accounts”

16 June 2022

Dionysis Tzelepis, Managing Director of DA-Desk, reflects after achieving 2 million port calls in DA-Desk

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🚀  🚀  🚀        Read our BRAND NEW compliance report…   How to reduce your maritime anti-financial crime compliance risks       Click here >>>

REQUEST YOUR DEMO

Do you have a question about DA-Desk? Would you like to find out how it can make your DA process simpler, quicker, more compliant and reduce your costs?  

Complete this form and we’ll personally answer any questions you have and take you through a DA-Desk demo.

REQUEST YOUR DEMO NOW

Do you have a question about DA-Desk? Would you like to find out how it can make your DA process simpler, quicker, more compliant and reduce your costs?  

Complete this form and we’ll personally answer any questions you have and take you through a DA-Desk demo.

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Customer Service and Support

Email: info@da-desk.com

Local contacts

DA-Desk FZE
E7-701-710, DSO Headquarter Building

Dubai Silicon Oasis
Dubai, UAE
Office: +971 4 3636200
info@da-desk.com

Marcura Japan KK
The Imperial Hotel – 6 1-1-1, Uchisaiwaicho
Chiyoda-Ku, Tokyo 100-0011, Japan
Office: +81 3 6257 3833
info@marcura.com

Marcura India Services Pvt. Ltd.
1610-1615, 16th floor
Rupa Solitare, Millennium Business Park
Mahape, Navi Mumbai, India
Office: +91 9167 00 7511
info@marcura.com

Marcura Nordics ApS
Strandvejen 125
2900 Hellerup, Denmark
Office: +45 77 34 10 77
info@marcura.com

Marcura UK Ltd.
Highdown House,
Yeoman Way,
Worthing, West Sussex,
United Kingdom, BN99 3HH

Office: +44 20 3948 1979
info@marcura.com

Marcura Equities FZE - Philippine Branch Office:
Unit 205 La Fuerza Plaza 2, 2241 Chino Roces Avenue Corner Sabio Street
Barangay Bangkal, Makati City, Philippines 1233
+632 8511 5707
info@marcura.com

Agent Relations

Alex Garroch
arm@da-desk.com

Reduce costs with the best in class disbursement accounts management software in shipping - DA Desk. PDA and FDA payments, with compliance checks built-in.

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