About Marcura
Our customers
What is DA-Desk and how do we work?
We provide one simple platform to automate all of your disbursement accounts and payments.
The process is straightforward with only three touchpoints needed from you:
- Touch 1 – Appoint the agent that you want whether that be your own preferred one or using our directory of over 10,000 agents.
- Touch 2 – Approve the PDA
- Touch 3 – Approve the FDA
Find out more about our port disbursement account platform by either contacting one of our specialists or read our comprehensive guide on the DA-Desk process.
DA-Desk checks, validates and screens all your disbursement accounts (both PDAs and FDAs)
We run a series of checks on 100% of your Proforma DAs and Final DAs.
The smart screening is achieved using a combination of technology and people expertise, including:
- DAVE – our proprietary DA Validation Engine – checks over 1,800 rules, including any applicable discounts and rebates
- A further automated rule-based tool which checks for potential errors using predefined scenarios
- Optical Character Recognition (OCR) technology to validate and screen all invoices
- Smart logic which checks for unusual costs, invoice duplication, and historical cost variations
- We allocate all Charterer’s expenses such as shifting and as per Worldscale rules for ease of rebilling, with a separate follow-up process to avoid any Timebar issues.
“DA-Desk is always up-to-date with global port tariffs and with their huge database they also know which invoices are true and what can be challenged.
We see a clear difference in the quality and efficiency we can achieve and now just one person is able to manage the DAs of the entire company.”
Manish Jain
Chief Operating Officer
DA-Desk has been a great benefit to us; its easy-to-use platform has streamlined our PDA/FDA process and ensures that we don’t miss any port calls, payments or old FDAs.
Previously we would check all vouchers manually, but automating the process has alleviated a lot of pressure from our operations and finance team.
They’re quick to help, and their online chat is excellent for quickly resolving small queries. Our dedicated account manager is always happy to help, too!
Efficiency savings
Digital, paper-free processes to improve operational efficiency.
Insights
More than 2 million port calls and processing 200,000 port calls per year.
Transparency
End-to-end transparency of the entire DA process
Validation
We run more than 1,800 checks on 100% of your PDAs and FDAs.
